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- Payment | RV on Call
Payments to RV on Call are PCI, ISO, and TLS compliant, incorporating the highest levels of cardholder data protection, network security, and financial encryption. Payment RV on Call offers secure web and mobile payment options. Invoices include an online payment link to Wix.com secure native payment platform . Wix is RV on Call's web hosting service and all payments via the platform are PCI, ISO, and TLS compliant , incorporating the highest levels of cardholder data protection, network security, and financial encryption . Paypal A Paypal option is also provided in the Wix Payments link. Direct Paypal payments to RV on Call can be made at paypal.me/RVonCall Venmo RV on Call accepts payment from Venmo for customers preferring a mobile payment option. Direct Paypal payments to RV on Call can be made at @RVonCall. Zelle RV on Call also accepts payments via Zelle, which is a free money transfer service offered through many major banks. Zelle payments to RV on Call can be made at info@RVonCall.com RV on Call makes payment easy and takes your privacy seriously. Customers can utilize one of four web-based options regardless of whether the job is a standard service item booked in advance or a custom situation on short notice. A username and password is not required for check-out, and the highest level of information security is provided via our hosting provider, Wix.com . Below is a summary of what you can expect from RV on Call with respect to rates, quotes, scheduling work, invoicing, and our web and mobile payment options. Want more? See the FAQ for RV on Call more service details. You can also check out our Privacy Policies and Terms of Service . Flat Rate / Standard Service Standard services such as cleaning, inspections, preventative maintenance incorporate a flat rate structure, where the rate is guaranteed regardless of labor time. A quote will be generated in advance and include will include mileage, driving time, and sales tax, and a surcharge if the RV is over 30 feet. We invoice after work is performed. Please see the FAQ for more details regarding rates and quotes. Houly Rate / Custom Services Custom services such as diagnostics, repair, and installations incorporate an hourly rate structure. A quote will be generated in advance and we invoice after services are performed. The invoice will include the hourly rate plus parts, mileage, travel time, and sales tax. Please see the FAQ for more details regarding rates and quotes. We offer a free 15 minute diagnostics call and discounted in-person service visits for Durham locations. Contact us today to learn more about current discounts and offers! Wix Secure Online Payment Rates + Free Quotes Free quotes are generated for both standard and custom services if 48 hours of notice is given in advance of service date. Quotes include costs for parts, labor, and mileage, and driving time, and are inclusive of any separate transaction fees charged by payment services. RV on Call's Terms of Service are included in each quote. Please see the FAQ for further discussion of rates and quotes. Scheduling with RV on Call As a part-time business RV on Call schedules work on nights and weekends. An online booking calendar will be available soon showing open booking slots. Until then please contact us to discuss availability and we will work to accommodate your schedule as best we can. We may need to schedule two visits depending on the requested work and necessary diagnosis, and in most cases we prefer advance communication to confirm the make/model of the RV, your location, and the service or issue you need help with. Please see the FAQ for more discussion of rates and whether two trips are needed to generate quotes. Invoicing + Payment A quote will be generated in advance for all services and we invoice after services are performed. RV on Call's quotes and invoices include costs for parts, labor, mileage, and travel time, and are inclusive of any separate transaction fees charged by payment service. Invoices include two direct payment options, either through Wix Secure online payment or Paypal (see more these options below). Alternatively, customers can also choose to pay outside of Wix's native payment platform either through Venmo or Zelle. Invoices include complete instructions for all payments options.
- Mission | RV on Call
Our mission is to build community and help new and experienced campers get more from their RV. RV on Call The mission of RV on Call is to build community and help make RV life more safe, efficient, and fun. Serving Raleigh - Durham - Chapel Hill In-person and Online RV on Call is a mobile RV services business in the North Carolina Triangle (Raleigh - Durham - Chapel Hill) that supports RVers in person and online. The company launched in March 2022 and offers mobile RV maintenance, inspections, cleaning, and instruction services. In addition to direct in-person services, the company is also aimed at creating a safe and supportive local learning community through a blog, digital products, and member's-only forum. The forum is a place to share RV tips, reviews of local services and campgrounds, and also list RVs and accessories for sale by owner. The mission of RV on Call is to build community and help make RV life more safe, efficient, and fun. Serving a Diverse and Growing Metro Area RV on Call’s base of operation in Durham, North Carolina, is at the epicenter of strong population growth and abundant RV camping opportunities. The company is led by Pete Sullivan, who for 16 years worked as an urban planner before deciding to launch RV on Call. Pete now holds a day job in IT and decided start a part-time RV business to develop his own RVing knowledge and skills and respond to the area’s growing demand for mobile RV services. “The more I studied the local RV market and our physical proximity to great parks, natural areas, and campgrounds, the more it seemed like a good time to give this RV services business a go,” said Sullivan. “This is a part-time nights/weekends operation - I still have my day job and I love what I do professionally . RV on Call is my way of branching into something totally different as a side gig. What I tell people is that I have a full-time passion for this part-time business.” North Carolina is the ninth-largest state and had the sixth-largest population gain over the last decade, right behind Texas, Florida, California, Georgia and Washington. The state added 112,000 people between 2020-21 , and now clocks in at 10.6 million people. Most of this growth has occurred in just six counties, either in or near RV on Call's service area. North Carolina is also becoming older and more diverse . The over 65 population is growing by 16 percent, and projections indicate that 41 percent of the NC population will be Black, Hispanic, Asian, American Indian, or multiracial by 2030. “The RV and camping demographic is changing , and we see this awareness promoted in the Go RVing rebrand , and by organizations like NC-based Black Folks Camp Too ,” said Sullivan. RV on Call's customers have included young and non-traditional families, first-time RVers, retirees, and people of color. According to Sullivan, “Getting to know local RVers has been a very rewarding aspect of the job. I hope to run into my customers at the campground or the grocery store and strike up an RV chat”. North Carolina and Triangle Region Has a History of Business Growth and Innovation The Triangle region has long been a standout for its strong economic base of manufacturing, technology, biosciences, health care, and academia, along with a highly-educated workforce . “Innovation and evolution is in our DNA, starting with Research Triangle Park (RTP) , then tobacco warehouse redevelopment , and now the technology sector . This favorable business climate continues to gain attention .” Sullivan thinks this will intersect more with the RV and camping industry over time. RV Retailer , a national chain, now operates eight dealers in NC, most recently purchasing Bill Plemmons RV in Raleigh in 2021. In addition, Encore/Thousand Trails, a national membership-based camping club now operates twelve campgrounds across the state. And at least three new coastal campgrounds development projects are also in the works in tourism-heavy Carteret County near Beaufort , Dare County near Manteo , and New Hanover County near Wilmington . “I think these developers see that NC is a bright spot,“ Sullivan said. From 2020-2021 the rate of population growth declined in 31 of 50 states including DC, and of those, 18 states saw absolute losses in terms of population numbers, according to Brookings . While COVID-19 clearly played a role, growth began to plummet before the pandemic. From 2010 to 2020, the U.S. registered the second-lowest decade growth in its history—a consequence, in large part, of its aging population. According to the RV Technicians Association of America North Carolina does not have nearly the same concentration of RV technicians and inspectors as popular RV destinations like Florida or Texas. And while people may not associate North Carolina with RVing in the same way as fast-growing and scenic states like California or Arizona, Pete believes this perception will evolve over time. “I think as NC continues to be a sought-after location to live and work its reputation as an RV market will move up in the rankings . We have tech companies like Apple , Google , and Epic Games expanding here, as well as Toyota , Fidelity Investments , and Boom Supersonic . It’s unlikely NC will ever come close to an Indiana-like RV hub , Sullivan said. “But why not expand the presence of east coast RV manufacturing and join NC-based producers like Sylvan Sport , Spevco , and Golden Gait ?” Sullivan continued, “Being an east coast state, North Carolina has nowhere near the same acreage of public recreation lands like western states. But we are blessed with lovely weather, fewer natural disasters, relative affordability, and high quality of life. For many RVers with traditional fixed location jobs, striking a balance of where you live and where you recreate is really important.” Sullivan added, “My family moved to Durham from Seattle, Washington, in 2014 and we always imagined we would end up back in the Northwest because it is simply gorgeous and we have a community there. But compared to NC, Western Washington is grey, cold, expensive, and congested. We are settled here in Durham. This is now feeling like home. Of course, that's the advantage of RVing. Home can be where you park it.” NC Camping Opportunities Abound While it may not boast the scenic grandeur of the West , North Carolina does have a surprisingly well-developed infrastructure for RV camping from the Smokies to the Outer Banks. Within Central North Carolina there are 19 private campgrounds according to Camping Carolinas and 17 dealers according to the NC RV Dealers Association . Sullivan continued, “The infrastructure is here, and yet there is still a lot of demand. When I purchased a Winnebago travel trailer in 2021 I had to go to a private seller in Virginia - none of the local dealers could keep the units we wanted long enough for us to go look at them.” “The Triangle is nestled within an outstanding state park system, so not only do you have the combination of high growth and quality of life, good-paying jobs, and a robust RV support industry, you have people living within easy access to prime RV camping opportunities,” Sullivan said. The North Carolina state parks system manages 21 parks from Charlotte to Rocky Mount, and utilizes an easy online reservation system through Reserve America. In total, there are more than 2600 vehicle-accessible campsites within a two hour drive of Raleigh - Durham - Chapel Hill, many including water and electrical hook-ups and within close proximity to lakes, rivers, and trails. Falls Lake and Jordan Lake reservoirs are within a 30 minute drive of these population centers and under state law they are protected from private development to protect drinking water supplies. Between these two lakes there are eight RV-accessible campgrounds with more than 1300 sites on or adjacent to serene, forested shoreline offering access to swimming, fishing, and boating. Sullivan added, “There is lots of concern nationally about the difficulty of securing campsite reservations . RVing is at at all-time high thanks in part to the pandemic spike in RV and camping demand , but the Triangle is a rare exception.The fact that we can head out camping spontaneously during the busy season without a reservation and still find a site is a gift of flexibility I don’t take for granted. It makes the entire camping experience more enjoyable because it doesn’t require you to lock in rigid plans months in advance .” Supporting RVers and Building Community RV on Call’s target market is new RVers and working families who might be able to perform basic cleaning or maintenance on their own, but just don’t have the time and need help. Or maybe they rent their RV to others and need help with turn-around and upkeep. Sullivan further describes how his business aims to serve this demographic. Many articles on the web cover the full-time RV lifestyle . There is an allure of being on the open road, and it is very impressive that people find ways to make that lifestyle work. People are curious and want to know what it takes to live the nomadic life. But I’m also interested in knowing what busy families are doing to make the RV lifestyle work. What are the tips and tricks of the family of dual working parents that have an RV, but also really demanding careers that challenge their ability to pack up and fully unplug for a camping weekend? The details that need to come together to execute a camping weekend - planning, food shopping, and packing beforehand, and the clean-up afterward - they aren’t trivial and keep some folks from camping as much as they would like. You can’t cut corners with an RV or you will compromise safety and/or your rig. RVs offer the convenience of home, but they also require a lot more care and feeding than a tent. You need to have a good system - or soft skills - otherwise it becomes more work and less joy. RV on Call therefore focuses on both the hard skills and soft skills (specifically one's mindset, routines, and planning habits) so that people can enjoy their rig but also the journey itself. We call it ‘getting more from your RV.’ If I help a customer with a maintenance or cleaning job, I would then like to hear how it went during the camping weekend that I helped them prepare for (if they are so inclined to share). I want customers to feel that they are a part of a supportive community. We are offering a lot of discounts for new and local customers because we want to make it easier for folks to join this community and become active. Due to the nature of the part-time business, Sullivan can’t commit to being ‘on call’ in terms of physically driving to someone’s location on short notice, and he routinely refers customers to other local technicians. “RV technicians are in demand , and I am happy to refer a customer to a competitor if my schedule is booked or the work is beyond my capacity. So while I cannot physically be everywhere at once, I am on call in terms of communication. 100% of my customers have gotten a response within 24 hours, and often it’s the same day,” Sullivan said. “The expectation for fast and direct communication and customer service support will only increase as we become accustomed to anywhere/anytime connectivity with our smart phones, and to that end, the RV on Call web site is fully optimized for mobile devices.” With the RV on Call forum Sullivan hopes the business will grow beyond direct RV repair and maintenance services and become a gathering place for Triangle-area RVers. There are many existing online RV forums, but few that focus specifically on the Triangle. “The forum can be a place where people offer tips on how to snag the best camping spot at Jordan Lake, where to find live bait on the drive there, and which local RV dealers have the best selection of accessories,” Sullivan said. Another goal with the forum is to ensure it remains a safe and supportive space for both new and experienced RVers. It is moderated, and members need to agree to a Code of Conduct with zero tolerance for intimidation or harassment. There are three membership plans that allow for increasing access to forum categories, including for sale by owner listings, as well as digital products like RV tips, local service listings, and service discounts. “By requiring people to register and pay a nominal one-time fee we hope the forum will generate a more positive and productive atmosphere and filters out any trolls,” Sullivan said. “No one should feel like they can’t ask a basic question - we were all new at this at one time.” In the future RV on Call plans to expand to social media and offer online booking. “The initial interest has been more than I expected with very little advertising,” Sullivan said. “I’m excited to see where this goes and hope the service helps local RVers find resources and connect with others.”
- Discounts | RV on Call
Members save up to 50% on RV supplies. RV on Call is an authorized reseller of Lippert, Etrailer, RV Part shop, Sky High RV Parts, and RecPro. Join today! Discounts We have access to a wide range of parts, supplies, and accessories at wholesale prices. RV on Call is an authorized reseller with eight leading RV parts and accessories suppliers, including NTP-Stag, Camper iD, Lippert, Etrailer, RV Part shop, High Sky RV Parts, RecPro, and Camping World. These companies manufacture and supply high quality parts, components, supplies and accessories for RVs, motorhomes, vehicles, and trailers. Through our dealer relationships RV on Call is able to make purchases at wholesale rates on behalf of our customers. In choosing industry partners we evaluate the following. Expertise and reputation Inventory depth and relevance Quality of manufacturing Competitive pricing Outstanding customer service and technical support We find that these suppliers meet our high standards and believe you will too. Keep reading to learn more about what they do and visit their web sites. See something you like? Plan members can access discounts any time. Let us know what you need, we can save members up to 50% off of retail price! NTP-Stag NTP-Stag is the leading distributor and marketer of aftermarket RV parts and accessories North America. The company serves RV dealers, retailers, and service companies across North America, offering the largest assortment of service parts and accessories in the RV industry. It stocks 185,000+ unique SKUs from 800+ suppliers and operates eight distribution centers and 37 non-inventory stocking cross-docks in the US and Canada. The company also specializes in just-in-time delivery. NTP-Stag's warehouse operations pick, pack, and ship around the clock to ensure timely product delivery. Drivers cover over 39 million plus miles per year in order to see those orders delivered on time to our customers. The logistics distribution network utilizes over 800 cube vans and tractor trailers to provide next-day delivery for customers in the continental US and nine Canadian Provinces. They also ship globally to customers in over 40 countries. Based in Exeter, Pennsylvania, NTP-Stag has grown organically and through acquisition for more than 55 years to become the largest full service warehouse distributor in the RV industry. The company also hosts an annual dealer expo which is routinely a large and well-attended event. Camper iD Camper iD is an e-retailer that specializes in RV parts, supplies, and accessories. Canmper iD offers easy site navigation, a huge and well-organized inventory, helpful illustrations, detailed descriptions, and customer reviews. They are known for prompt shipping, easy returns & exchanges, and low prices, and have knowledgeable sales and support staff ready to assist with technical information and advice. Camper iD is part of the Parts iD family of brands, which includes CariD (automotive parts & accessories), MotorcycleiD (motorcycle parts & accessories), PowersportsiD (powersports parts & accessories), TruckiD (semi-truck parts & accessories), BoatiD (boat parts & accessories), RecreationiD (outdoor sports & camping gear), and ToolsiD (tools & garage equipment). Lippert Lippert is a major manufacturer and supplier of high-quality components for the RV, marine, and automotive industries. Headquartered in Mishawaka, Indiana, Lippert was founded in 1956 as an aluminum roofing business and it's diverse portfolio now includes over 90 facilities located throughout North America and Europe, with more than 14,000 employees. The Lippert family of products includes over 25 major brands including familiar RV lines such as: Solera RV Awnings Furrion RV Air Conditioning and Appliances Curt Towing / Manufacturing Group Atwood-Dometic Mobile Products Taylor Made Materials Duncan Glass Replacement Systems OneControl Multiplex (Smart RV) Systems Thomas Payne RV Furniture . Lippert's customer care program includes a robust support center , documentation library , and technical training institute . Etrailer Etrailer is the world's leading online retailer of custom-fit towing accessories. Headquartered in Wentzville, Missouri, the company carries thousands of vehicle and towing-related parts, supplies, and accessories, including custom-fit trailer hitches, towing and RV supplies, trailer parts, bike racks, cargo carriers, step bars, tonneau covers, lighting + electrical supplies, suspension kits, and more. Etrailer's customer service and product support is outstanding, and their in-house staff produces an array of searchable web pages, articles, and videos that dive deep go in-depth on various product features and technical support. If you do a google search for trailer-related product support, chances are one of Etrailers pages will populate on the first page of search results. Now in its third generation, Etrailer began in 1946 as a family-run RV park and local service station. By 1976 the company had grown into a large showroom, warehouse, and installation facility and became a regional destination. Since then the company has expanded its shipping, warehouse, and installation facilities and retained highly trained technical and customer service team members. RV Part Shop The RV Part Shop offers one of the most extensive inventories of RV parts and accessories, and specialize in hard-to-find RV parts. The RV Part Shop offers competitive pricing and their team members are knowledgeable and responsive. They also produce high quality articles on their web site about the RV lifestyle, preventative maintenance, travel destinations, and RV safety. Sky High RV Parts Sky High RV Parts is another reputable supplier of RV and motorhome parts and accessories. Sky High is based in Longbranch, Washington, and offers specialized RV products and accessories, and professional RV services. They stock major brands ranging from appliances and replacement parts to cleaning products and holding tank chemicals, as well as accessories, camping gear, soft goods, and gifts. Sky High RV also stocks difficult-to-find Airstream parts. RecPro RecPro is a premier source for aftermarket RV parts, furniture, appliances, and more. RecPro primarily focuses on replacements and upgrades for existing RV appliances, parts, furniture, flooring, electronics, water tanks, and more. They develop, manufacture, and import their own products in addition to selling Atwood, Suburban, SHURflo, and other quality name brand products for Original Equipment Manufacturers (OEMs) in the RV industry and RV owners alike. RecPro is based in Bristol, Indiana, in Elkhart County, which is widely considered to be the worldwide hub of RV manufacturing. RecPro has been in business for over 12 years, and accredited since 2017. Camping World Camping World is a leading one-stop-shop for everything RV. Camping World has over 185 locations nationwide and a comprehensive website featuring thousands of quality products for RVs, camping, towing and outdoor living. Camping World has been offering RV products, accessories, and services since 1966. From a single store in Bowling Green, Kentucky, Camping World is now the nation's largest retailer of RVs, accessories, services. Get Discounts
- Membership Benefits | RV on Call
Become a member now - sign up is free! Members get discounts, resources, access to our private forum, and can post RVs for sale. Membership Benefits Join today! The forum is free, and we also offer one-time paid membership plans a t affordable rates allowing members to access discounts, digital products, and more. What Do I Get with Membership? The mission of RV on Call is to build community and help make RV life more safe, efficient, and fun. In addition to our mobile/in-person services, we aim to create a safe and supportive local learning community through our forum and membership benefits. Members get access to the forum as well as discounts, digital products, and more. There are three plan levels offering increasing benefits. Sign up is easy, we only require an email address for the free membership level and a credit card is not required. Members can do the following. Explore the Forum . The forum is a place to share RV tips and local services and also list RVs and accessories for sale by owner. New and experienced RVers will find the forum packed with useful insights and tips on Triangle-area services like local dealers, suppliers, and campgrounds. The forum is private to ensure safety and data security and encourage engagement from all skills levels (more about your Privacy, Safety, and Security ). Engage with Local RVers . Access the member list and chat privately with others in your local RV community. Members can subscribe (aka follow) to categories, posts, or other members to stay in the loop on important topics or questions. Personal profiles can be customized based on information members wish to share. Profiles are not visible to non-members/public. Access an Expanding Menu of Digital Products . A digital product is an informational web page only viewable to members, with paid plan members getting access to a wider range of offerings. Topics include RV resources, how-to articles, and lists of local RV services. Paid members get access to new additions as they become available. Post an Item for Sale . A paid plan allows members to post classified ads within the For Sale by Owner area. Postings are viewable publicly and have a unique URL link, allowing members to share and promote ads on social media or elsewhere. Members can choose to add their contact information to a listing or require respondents to log in with a free plan and use the private messaging tool. Receive Discounts on RV Parts . Free and paid plan members get exclusive access to discounts. Our Parts and Supplies discount page provides information about RV on Call wholesale partnerships with six online retailers that have some of the largest inventories of parts, accessories, and supplies, as well as outstanding web sites and customer service. How to Join Go to Membership Plans. Choose your plan level (you can upgrade later). Level 1: Thinking About an RV | $7 Level 2: Along for the Ride | $15 Level 3: Leading the Trip | $30 Click purchase. Create an account (or log in). After creating an account please verify your email. Complete your paid plan purchase once logged in. Plan Pricing As noted above there are three plan levels. Level 1 allows access to the forum and Triangle Service Finder. Levels 2 and 3 provide the same benefits as Level 1 as well as increasing access to digital products and discounts and the ability to post items for sale by owner. What Makes Our Forum Unique? RVers have many options when it comes to online community. We believe our forum has unique advantages because we are convenient, affordable, locally-focused and safe. Easy Sign-up without Credit Card | No Third Party Apps Start posting in less than 3 minutes. With our free plan option we only ask for your name and email address to sign up - no credit card required. You do not need to register with a separate third party service or social media account. Free to Join | No Recurring Fees | No Broker Costs Paid membership plans are a one-time fee, no monthly or annual credit card charges will be made. The cost to post a classified add is a small fraction of fees charged by larger online advertisement services. In addition, a direct classified ad avoids the hassle of a middle consignment. RV on Call would not act as a broker, seek commission from a sale, or otherwise become involved in a transaction. Members can answer inquiries directly from potential buyers directly. Triangle-focused | Mobile-Friendly Our platform is local, allowing members to connect with other Triangle-area RVers and get local insights on camping and services. In addition, classified ads are more likely to reach other potential buyers in the Triangle. Our forum is also built for mobile and searchable. Posts are media-rich and can include text, images, video, GIFs and emojis. Each post is assigned to a unique URL and links to classified ads can be shared externally. Supportive and Safe We believe our member forum is a safer, more supportive, and more secure online community. Unlike other open classified marketplaces, only members can post, reducing the likelihood of solicitations and scams. In addition, because members are seen by other members and the forum is solely focused on RVs, we believe our community attracts a more supportive and trusting user base, as opposed to anonymous forums or social media groups that can attract superior attitudes and trolls. And because we are not tied to third party apps or social media services there is no need to worry about your data harvesting or unwanted access to sensitive information. The forum is actively moderated and members are subject to RV on Call's Code of Conduct , Terms of Service , Privacy Policies , and Disclaimer . Any member intentionally violating conduct policies will be blocked. Members may also report posts, comments, and replies that are offensive or inappropriate. Join Now Join Now Privacy, safety, and security
- What We Do | RV on Call
RV on Call is a direct service provider, information platform, and community. Learn more about our services and what you can expect from us. What We Do RV on Call is a direct service provider, information platform, and community. We offer mobile RV maintenance, inspections, cleaning, and instruction in Raleigh - Durham - Chapel Hill, North Carolina. We are also a safe and supportive learning community, including an online forum with membership benefits and tips on local services. We also maintain a blog and publicly viewable listing of RVs and gear for sale. We focus on both hard and soft skills to help folks get more from their RV. Our Services and Passion RV on Call is a direct service provider, information platform, and community. We are North Carolina’s only hybrid RV community, meaning we offer a mix of both in person (mobile) and online services. Yes, we can fix and maintain your RV, but we are not only interested in keeping RVs running - our aim is to build community and make RV life more safe, efficient, and fun. Let's face it: RVs are complex. Choosing the right one, knowing how to use it, keeping up with maintenance, all the care and feeding. But the physical aspect is only half the playbook. At RV on Call we think of the RVing as having two main components: hard skills and soft skills. Hard skills are about managing the rig itself; soft skills are about managing yourself, your travel companions, and the journey . We believe mastering both is critical to the RV experience, but most guidance in books and online skews toward hard skills. RV on Call is not your typical mobile RV service because we focus on a mix of both. We like getting our hands dirty with RV repairs and maintenance, but are also fascinate by the RV industry and lifestyle . We love discovering tips, mods, hacks and planning tools related to the RV mindset + routine + planning. These soft skills cover attitude and expectations, packing checklists and physical modifications, travel routines and route plans, campground etiquette and communication techniques. We are constantly training and researching to improve our techniques and recommendations. We share what we know, amplify the contributions of others, and promote discussion. Above all, we are customer-focused and welcoming. Discover our mobile RV services , learn about our membership plans , browse the forum and engage with other RVers, or enjoy articles on the blog . More details on everything can be found in the FAQ . All RVers have a perspective worth sharing. We invite you to explore our site, join the conversation , and get more from your RV. The Need for Mobile RV Services In 2020 RVs were having a moment. The COVID-19 pandemic added fuel to an already-expanding industry, and rental services like Outdoorsy and RV Share allow tentative owners chance to try before they buy. According to the Recreational Vehicle Industry Association (RVIA) Survey of Manufacturers , 55,014 units were sold in September 2021, an increase of 32% compared to September 2020, setting a new all-time high for the number of RVs shipped in any previous month and quarter. A record number of rigs are on the road and owners can now manage units with the ease of an AirBnB. Despite its remarkable the growth (or perhaps because of it) of RV industry suffers from a languishing support sector. In his article, The State of RV Repairs (11/30/21), Marc Bennett described six reasons why it is so hard to get into an RV Repair Shop, citing supply and demand, the nature of RVs themselves (rolling earthquakes), and the shortage of RV technicians. In Episode 262 of The RV Podcast (2019), Mike and Jennifer Wendland discussed the causes and potential solutions for addressing the 21-day delay to get an RV repaired at an RV dealership or service center. And that was pre-COVID. Highly skilled RV repair technicians cannot keep up with demand. RV repair shops charge high hourly rates for premium services. So where does that leave the rest of us that just need help with routine tasks? You wouldn’t hire a contractor to maintain your yard, so why go to an RV shop for general upkeep? RVing is fun, but let’s face it: a house on wheels requires constant attention, and moving thousands of pounds of weight down the highway is serious business. The joy of RVing is the journey as much as the destination. Some call it a chore-cation, but RVers know that the more love you give your rig the more it loves you back. But life gets busy some times. Does that mean you should you still take those trips? Yes, but we shouldn't neglect our rigs. It’s almost like the RV industry needs the equivalent of a property manager. This is how RV on Call was born. Some folks might need help because they are new. Some folks might just not have the extra time to do the job. Some folks might just not want to deal with the aftermath of the trip. RV on Call exists to support busy RVers juggling work and family and play time, or those who are frequently renting their units to others and don't have time to handle the clean-up and turnover themselves. Whether it's fixing your RV or teaching you how to use it, we are here to help you get more from your RV. Voted Best Mobile RV Service in North Carolina RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report and was featured in the RV Pro trade journal . Read more about it on our blog . In addition to direct services, RV on Call is a safe and supportive learning community, including an online forum with membership benefits and tips on local services. We also maintain a blog and publicly viewable listing of RVs and gear for sale. We focus on both hard and soft skills to help folks get more from their RV. Join the RV on Call Community Join our free Triangle RV online community via link below. There’s an RV discussion forum and members get access to useful RV resources like our comprehensive RV media guide, an ever-expanding list of RV books, films, web sites, and podcasts showcasing the best of the RV world. Join Now Service finder
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- Blog | RV on Call
Pete Sullivan Mar 7 3 min RV on Call is First Mobile RV Service to Receive Unity Blaze Credential In February, 2024, RV on Call became the first mobile RV service provider in the US to be certified with Black Folks Camp Too. Pete Sullivan Jan 21 2 min New Mobile RV Service Contractor and Award for RV on Call We have added a second highly-skilled mobile RV service contractor and RV on Call was also named Best Mobile RV Service Provider in 2023. Marnie Sep 15, 2023 3 min 5 RV Trip Planning Tips for a Smooth and Safe Adventure Try these RV trip planning tips to help make your trip safe and efficient and avoid bumps in the road. Pete Sullivan Apr 26, 2023 2 min 7 Spring RV Maintenance Checklists Warm weather is here, but before you hit the road check out these Spring safety and maintenance tips. Marnie Mar 21, 2023 3 min It's Not the RV, It’s You: How Your Mindset Influences RV Satisfaction The right mindset helps you get the most out of your RV - the adventure begins not at the destination, but the moment the planning begins! Stephen Mwan Mar 15, 2023 4 min How to Create a Complete RV Travel Itinerary + Useful Planning Tools Our post on creating a full RV travel itinerary covers tools to use, how to format your document, and what to include and prioritize. Pete Sullivan Feb 3, 2023 2 min Join RV on Call at the NCRVDA RV Show in Raleigh Feb 16-19, 2023! Join us! RV on Call will be at booth #76 at the NCRVDA RV Show, February 16-19, 2023, at the State Fairgrounds Exhibition Center in Raleigh. Pete Sullivan Oct 21, 2022 2 min RV on Call Voted Best Mobile RV Service in North Carolina RV on Call is honored to receive the 2022 North Carolina Business Award for Best Mobile RV Services Company. Pete Sullivan May 1, 2022 1 min RV on Call Featured by RV News RV News ran an exclusive story featuring RV on Call on April 29, 2022. RV News is one of the industry's oldest trade magazines.
- Search Results | RV on Call
Search Results All (563) Other Pages (20) Forum Posts (530) Blog Posts (13) 563 items found for "" Other Pages (20) 404 Error Page | RV on Call Oops trailer disconnected. Back to Homepage News | RV on Call News A timeline of noteworthy milestones for RV on Call. RV on Call is First Mobile RV Service in US to Receive Unity Blaze Credential March 7, 2024 In February, 2024, RV on Call became the first mobile RV service provider in the US to receive Unity Blaze certification with Black Folks Camp Too . Businesses that display the Unity Blaze campfire symbol pledge to treat everyone everywhere equally, and be welcoming to all regardless of race, age or gender. Read more about it on our blog . RV on Call Voted 2023 Best Mobile RV Service in North and South Carolina January 21, 2024 RV on Call received the 2023 Southern States Business Award for Best Mobile RV Service Provider & Community in North and South Carolina. The award was issued by New World Report , a business news platform featuring stories and insights from businesses across the Americas. The Southern States Business Award was reported by RV Pro and RV News, two leading RV industry publications. Read more about it on our blog . RV on Call Now Listed in Two Major Business Directories November 1, 2023 RV on Call now appears in the RV Industry Directory , a major national listing of prominent RV dealers, vendors, and service providers. The directory is published annually by RV Business , a leading RV industry publication (seen on pages 41 and 42, Certification and Inspection, and Education and Training categories) In addition, RV on Call is now established with the Better Business Bureau of North Carolina and we are pursuing accreditation. RV on Call Voted 2022 Best Mobile RV Service in North Carolina October 21, 2022 RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report . The annual award program honors businesses across North and South America in a variety of service sectors. The program expanded in 2022 to include the North Carolina Business Awards . RV on Call’s Best Mobile RV Service award was announced to the RV industry in an article by RV Pro October 19, 2022. RV Pro is a leading business-to-business publication for RV industry professionals featuring breaking news, interviews, emerging products and trends, and an e-newsletter. Read more about it on our blog. RV News Feature April 29, 2022 RV News published an exclusive story reporting the recent launch of RV on Call and our range of services. RV News is the industry's oldest business-to-business trade magazine. Read more on our blog . Planetizen Story March 22, 2022 Pete Sullivan has been an occasional contributor to Planetizen since 2014 . In his March 2022 post, Pete tells the story of mid-career change and how RV on Call came into existence during the COVID-19 pandemic. Founded in 2000, Planetizen is a public information exchange on the topics of urban planning, public policy, zoning, land development, and transportation. Today Planetizen reaches 90% of the U.S. urban planning community through news, editorial, job postings, online courses, books, and product sales. Our First Customer! April 8, 2022 A Durham resident called on March 21, 2022, requesting assistance with a broken awning arm. This blog post from April 2022 , describes the repair job and offers tips on how to how to prevent awning damage, dealing with busted awnings, and useful parts and accessories. RV on Call Flyer The one-pager below was our first leave-behind for RV on Call services. You may have spotted it on bulletin boards at RV parks around the Triangle in the Spring of 2022. Print size is 5"x 7". Who We Are | RV on Call Who We Are Part-time business, full-time passion. Our Team Pete Sullivan Pete is technology and communications manager, former urban planner, dad, and RV enthusiast. Pete is the owner and CEO of RV on Call, LLC, where he provides mobile RV services, coaching, and consulting for RVers in the North Carolina Triangle and beyond. He lives in Durham, NC, with his family and enjoys time with friends and family at Jordan Lake Recreation Area in their Winnebago travel trailer. Mike Stilley Mike has over 12 years of professional experience with RV manufacturers and dealers as a repair and assembly line technician. His specialties include plumbing, LP gas, appliances, structural/cosmetic, inspections, hitches, and general repair. Mike primarily assists customers east of Wake County, NC. Mike and his fam ily relocated from Indiana in Summer 2023 and plan to make a new home in the Triangle soon. They currently live in Sampson County, NC. More about Mike . About our Contractors RV on Call's passionate, knowledgeable, and dedicated contractors are rigorously vetted. This i ncludes a four-step screening and evaluation process, skills test, work history confirmation, three professional reference checks, and background check through ClearChecks , a leading independent background check company that performs comprehensive reviews of local and federal criminal records and driving history. RV on Call History RV on Call launched in March 2022 by Pete Sullivan, a father, husband, and resident of Durham, North Carolina. Pete maintains a day job working for local government and operates RV on Call on nights and weekends. In 2021 Pete noticed an increasing demand for RV service technicians especially as new RVers dove into the lifestyle during the pandemic. This is when Pete decided to begin training as an RV technician and turn his full-time RV passion into a part-time business. Pete worked for 16 years as a professional urban planner in both the public and private sector and now works as an IT Manager. He received a Bachelor of Arts from Rollins College and a Master of Urban Planning from the University of Washington. As an urban planner Pete was a featured speaker at state and national conferences and served on the executive committee of a local professional chapter. His writing has been published by leading urban planning professional organizations in print and online. Pete also received several awards during his urban planning career in the areas of customer service, technology, and communication. He now applies the same professionalism and creative problem-solving skills as an RV technician. View All Forum Posts (530) Waste management In NC Triangle Camping + Services · August 7, 2024 Where in the triangle area can one dump waste tanks? 0 1 6 Tailgating and music events In How to Use an RV · January 28, 2023 RVs can be a great option for tailgating and music events because they provide a comfortable and convenient base camp for the event. Some features that make RVs well-suited for tailgating and music events include: Amenities: RVs typically have a kitchen, bathroom, and sleeping quarters, which can be useful for tailgating and music events where there may not be many facilities nearby. Comfort: RVs provide a comfortable and private space to relax and take a break from the event, as well as a place to get ready and change clothes. Entertainment: Many RVs have built-in entertainment systems, such as TVs and sound systems, which can be used to watch the event or listen to music. Convenience: RVs can be parked close to the event, eliminating the need to find lodging or drive back and forth. Tailgating: RVs can have outdoor spaces, like a patio or awning, which can be used to set up a tailgate party. Group events: RVs can also be used by a group of friends or family to attend events together, providing a shared space to hang out and enjoy the event. 1 4 9 Looking for Motorhome Storage Any suggestions In NC Triangle Camping + Services February 25, 2024 Hi Pete thanks for the questions. 1. Durham or close in area. 2. Fully enclosed would be the best. 3. Power also good but not necessary. 4. Do not care 5. 25 ft class c. 0 1 View All Blog Posts (13) RV on Call is First Mobile RV Service to Receive Unity Blaze Credential In February, 2024, RV on Call became the first mobile RV service provider in the US to receive Unity Blaze certification with Black Folks Camp Too. Businesses that display the Unity Blaze campfire symbol pledge to Invite and Welcome folks regardless of their race, age, gender or abilities. Contents About the Unity Blaze Credential Black Folks Camp Too Mission and History RV on Call's Commitment to All Customers About the Unity Blaze Credential Based in Western North Carolina, Black Folks Camp Too offers various products and services that promote inclusivity within the outdoor industry. One of its main services is the Unity Blaze Academy, a self-paced learning platform offering comprehensive courses that help businesses and their staff develop knowledge and skills around equity and inclusion. The company also maintains a related map on its website of Unity Blaze Certified Partners, where people can discover businesses and organizations that have received the Unity Blaze credential and are committed to creating a welcoming and inviting atmosphere. The map includes 10 categories including campgrounds, manufacturers, RV dealers, and outdoor retailers. As reported in RV Pro (March 4, 2024) and RV News (March 5, 2024), RV on Call has become the first mobile RV service to join the “RV Partners” category, expanding the Unity Blaze program to a new partner within the outdoor industry. Black Folks Camp Too Mission and History The mission of Black Folks Camp Too is to change the world one campfire at a time, by inviting and welcoming more folks to camp and enjoy the outdoor industry and lifestyle. Black Folks Camp Too was founded in 2015 by Earl B. Hunter Jr. Mr. Hunter is an experienced business leader across multiple industries, and has been widely recognized for his ebullient personality, hard work ethic and non-traditional approach to building relationships and closing deals. The idea for Black Folks Camp Too came to Earl while serving as Vice President of Sales for Sylvansport, one of the world’s most innovative outdoor industry companies. In 2015 he and his son traveled and camped across the US and Canada for three months, visiting 49 campgrounds throughout 20 states and provinces. However, they only saw one other black family camping along that journey. He became inspired to break down barriers to the outdoor lifestyle and create more inclusive communities and stronger relationships, and Black Folks Camp Too was born. RV on Call's Commitment to All Customers I had the pleasure of attending one of Earl’s talks at the Raleigh RV show in 2023. He spoke very clearly to the misperceptions many people have about why people of color have lower rates of participation in the outdoors, and did so in a moving, honest, and beautiful way. Earl has an incredible ability to make a very difficult subject entertaining and enlightening. He avoids loading his approach with any finger-pointing or shaming, and instead pulls his audience in to his story, which is both personal and generational, and shared amongst many people of color. His sincere approach helps the audience remain engaged and hopefully inspires meaningful change to everyone in the outdoor industry fortunate enough to hear his message. After his talk I went to the Black Folks Camp Too booth and Earl and I spoke for about 20 minutes. While we talked I appreciated that he was not trying to give a fast sales pitch or convince me to enroll in the Unity Blaze program (his talk accomplished that). Instead, he was genuinely interested in hearing about my new business called RV on Call, and he provided some helpful words of encouragement. The North Carolina Triangle is a diverse region, and RV on Call customers come from a broad array of backgrounds and ethnicities. Moreover, learning to RV can be overwhelming, with so much to know about RV trip planning, safety and maintenance procedures, and essential vs elective products and accessories. The learning curve for new RVers can be downright intimidating. Since Day 1, the goal with RV on Call has been to reduce any barriers people may encounter with RVing and aim to create a safe and supportive learning community - one where all RVers feel invited and welcome, regardless of skill level, ethnicity, background, or political views. Certifying with Black Folks Camp Too helps reinforce this philosophy and we now display the Unity Blaze with pride. ****** Enjoy the read? There's more for you at RV on Call - join our Community! We maintain an RV discussion forum and a library of premium digital products. Members also get discounts on RV parts and supplies. Explore membership benefits and sign up today! You can also join our mailing list to receive future blog posts and service updates. New Mobile RV Service Contractor and Award for RV on Call Our team is thrilled to share two exciting announcements: 1) We recently partnered with a second highly-skilled mobile RV service contractor in the Triangle, and 2) RV on Call was named Best Mobile RV Service Provider & Community in North and South Carolina in 2023! Contents Welcome to our Newest Mobile RV Service Contractor About Our Amazing Contractors RV on Call Receives 2023 Southern States Business Award New Listings for RV on Call Welcome to our Newest Mobile RV Service Contractor RV on Call is pleased to welcome Hayden, our newest mobile RV service contractor! Hayden is friendly and dependable, and looks forward to helping customers across Central North Carolina with a variety of RV repair and technical service needs. Hayden has over six years RV technician experience, including a role as Assistant Shop Manager at a North Carolina RV dealership. He is able to perform most RV repairs and his specialties include electrical diagnostics and plumbing. Hayden's journey into RVing began in 2016 after embarking on a four-month cross-country adventure in his own RV. This experience ignited a deep passion for RVs and travel and he is excited to help other RVers solve tricky problems and get back on the road. Hayden has lived in North Carolina for over 30 years - he currently lives in Pittsboro with his wife and yellow lab. With Hayden's unique skillset and Chatham County location, RV on Call continues to expand its service capacity and offer more competitive pricing for customers west of Wake County. Technician Mike Stilley is still with us and primarily serving customers east of Wake County. About Our Amazing Contractors RV on Call's passionate, knowledgeable, and dedicated contractors are rigorously vetted. This includes a four-step screening and evaluation process, skills test, work history confirmation, three professional reference checks, and background check through ClearChecks, a leading independent background check company that performs comprehensive reviews of local and federal criminal records and driving history. RV on Call Receives 2023 Southern States Business Award We are pleased to accounce RV on Call received the 2023 Southern States Business Award for Best Mobile RV Service Provider & Community in North and South Carolina. The award was issued by New World Report, a business news platform featuring stories and insights from businesses across the Americas. This is the second year in a row RV on Call has been recognized for outstanding service in the RV industry, and these acheivements would not be possible without the fantastic work of our contractors. We are grateful for their passion, dedication, and expertise. The Southern States Business Award was reported by RV Pro and RV News, two leading RV industry publications. New Listings for RV on Call RV on Call now appears in the RV Industry Directory, a major national listing of prominent RV dealers, vendors, and service providers. The directory is published annually by RV Business, a leading RV industry publication (seen on pages 41 and 42, Certification and Inspection, and Education and Training categories). In addition, RV on Call is now established with the Better Business Bureau of North Carolina and we are pursuing accreditation. ***** Enjoy the read? There's more for you at RV on Call - join our Community! We maintain an RV discussion forum and a library of premium digital products. Members also get discounts on RV parts and supplies. Explore membership benefits and sign up today! You can also join our mailing list to receive future blog posts and service updates. 5 RV Trip Planning Tips for a Smooth and Safe Adventure Early Fall is approaching - that means less scorching heat and fewer crowds, and yet the weather is still great, the water is warm, and the days are long enough. In short: Let's go RVing! Try these RV trip planning tips - planning is a critical RV soft skill that will help make your trip safe and efficient and avoid bumps in the road. Contents 1. Choose Your Destination 2. Make a Plan that Fits Your Budget 3. Plan an RV-Friendly Route 4. Follow the 2-2-2-2 Rule 5. Be Flexible Choose Your Trip Destination The first step to creating a well-planned trip is to choose your destination well in advance. Do some research and find RV-friendly places to stay. When you’re choosing where to stay, make sure the campsite or park has the amenities you’re looking for, which may include things like clean restrooms and outdoor features you want to check out. Book your campsite in advance so that you know you have a place to stay and make note of the cancellation policy terms. Make a Plan that Fits Your Budget When you’re planning your trip, consider your budget. The RV lifestyle can add up quickly, with the costs of food, gas, campsites, and vehicle maintenance. Write out your budget for your trip, calculate how much gas money you will need, and allow some extra funds for miscellaneous expenses that come up. Plan an RV Friendly Route Once you decide on your destination, you can book your route. Plan a route that includes places where you can camp your RV, and make sure you research any low clearance restrictions for bridges and tunnels, plan your gas stops, and be aware of any steep grades that you may want to avoid. Follow the 2-2-2-2 Rule Some people refer to the 2-2-2 rule of the RV lifestyle, but we like to say the 2-2-2-2 rule and offer room to modify it to the 3-3-3-3. This rule helps you with planning your trip and means: Stop for breaks every 2 hours. Limit driving distance to 200 miles per day. Arrive at your destination by 2 pm. Stay for at least 2 days. If you have more stamina or are planning a longer trip, try following this rule with 3 - and 300 for the second point - instead of 2. Be Flexible When you’re planning your RV trip, the most important thing is to be flexible. Obstacles inevitably arise, and having a positive attitude and being flexible will help you and your family roll with the challenges and enjoy your trip more. Planning your RV trip will help you make the most of your experience. You’ll be able to see and do the things you want while sticking to your budget and avoiding common pitfalls that can arise. Of course, some roadblocks inevitably come up with any RV trip, and staying flexible and planning ahead will allow you to still enjoy your adventure. Enjoy the read? There's more for you at RV on Call - join our Community! We maintain an RV discussion forum and a library of premium digital products. Members also get discounts on RV parts and supplies. Explore membership benefits and sign up today! You can also join our mailing list to receive future blog posts and service updates. Please note, all blog posts are subject to RV on Call's Terms of Service, Disclaimer, and Privacy Policies. View All
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Mobile RV Services Repair + Maintenance Inspections + Safety Cleaning + Detailing Coaching + Consultation RV on Call is your mobile RV service for Raleigh, Durham, and Chapel Hill, North Carolina! We delivery convenient service at your home, storage facility, or RV park, or you can bring your RV to our facility if needed. We offer 12 types of RV services in four categories: R epair + Maintenance Inspections + Safety Cleaning + Detailing Coaching + Consultation Browse below to learn more. Get a Quote Mobile RV Services All Repair + Maintenance Inspections + Safety Cleaning + Detailing Coaching + Consultation Repair, Installation or Modification Our most popular service. We fix RV problems and deliver solutions. Routine Maintenance + Seasonal Upkeep Customize your to-do list or select a seasonal maintenance package. Holding Tank Cleaning + Hydrojetting Faulty sensors? Odors? Hydrojetting solves holding tank headaches. Pre-trip Safety Inspection Peace of mind is knowing your rig is travel-ready. Systems Inspection We test water, propane, electrical systems, and all appliances. Pre-purchase Inspection About to buy? Gain confidence before investing with a full RV exam. Interior Cleaning Enjoy a ship-shape home on wheels with a basic or full clean package. Exterior Cleaning Say goodbye to dirt, grime, and streaks. Detailing Get your rig sparkling and protected from the elements. Demonstrations: Home, Road, or Campsite Practice driving, hitching, or set -up at home or at the campground. Walk-throughs New or upgraded RV? We can show you how it works. Consultations Buying, selling, or renting? We offer insights virtually or in person.... Services anchor
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