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What We Do

RV on Call is a direct service provider, information platform, and community. We offer mobile RV maintenance, inspections, cleaning, and instruction in Raleigh - Durham - Chapel Hill, North Carolina.

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We are also a safe and supportive learning community, including an online forum with membership benefits and tips on local services. We also maintain a blog and publicly viewable listing of RVs and gear for sale. We focus on both hard and soft skills to help folks get more from their RV.

Our Services and Passion

RV on Call is a direct service provider, information platform, and community. We are North Carolina’s only hybrid RV community, meaning we offer a mix of both in person (mobile) and online services. Yes, we can fix and maintain your RV, but we are not only interested in keeping RVs running - our aim is to build community and make RV life more safe, efficient, and fun. 

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Let's face it: RVs are complex. Choosing the right one, knowing how to use it, keeping up with maintenance, all the care and feeding. But the physical aspect is only half the playbook.

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At RV on Call we think of the RVing as having two main components: hard skills and soft skills. Hard skills are about managing the rig itself; soft skills are about managing yourself, your travel companions, and the journey.

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We believe mastering both is critical to the RV experience, but most guidance in books and online skews toward hard skills. RV on Call is not your typical mobile RV service because we focus on a mix of both.

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We like getting our hands dirty with RV repairs and maintenance, but are also fascinate by the RV industry and lifestyle. We love discovering tips, mods, hacks and planning tools related to the RV mindset + routine + planning. These soft skills cover attitude and expectations, packing checklists and physical modifications, travel routines and route plans, campground etiquette and communication techniques.

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We are constantly training and researching to improve our techniques and recommendations. We share what we know, amplify the contributions of others, and promote discussion. Above all, we are customer-focused and welcoming.

 

Discover our mobile RV services, learn about our membership plans, browse the forum and engage with other RVers, or enjoy articles on the blog. More details on everything can be found in the FAQ

   

All RVers have a perspective worth sharing. We invite you to explore our site, join the conversation, and get more from your RV.

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The Need for Mobile RV Services 

In 2020 RVs were having a moment. The COVID-19 pandemic added fuel to an already-expanding industry, and rental services like Outdoorsy and RV Share allow tentative owners chance to try before they buy.

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According to the Recreational Vehicle Industry Association (RVIA) Survey of Manufacturers, 55,014 units were sold in September 2021, an increase of 32% compared to September 2020, setting a new all-time high for the number of RVs shipped in any previous month and quarter. 

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A record number of rigs are on the road and owners can now manage units with the ease of an AirBnB. 

RV growth graphic.png

Despite its remarkable the growth (or perhaps because of it) of RV industry suffers from a languishing support sector. In his article, The State of RV Repairs (11/30/21), Marc Bennett described six reasons why it is so hard to get into an RV Repair Shop, citing supply and demand, the nature of RVs themselves (rolling earthquakes), and the shortage of RV technicians. In Episode 262 of The RV Podcast (2019), Mike and Jennifer Wendland discussed the causes and potential solutions for addressing the 21-day delay to get an RV repaired at an RV dealership or service center. And that was pre-COVID.

 

Highly skilled RV repair technicians cannot keep up with demand. RV repair shops charge high hourly rates for premium services. So where does that leave the rest of us that just need help with routine tasks? You wouldn’t hire a contractor to maintain your yard, so why go to an RV shop for general upkeep?   

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RVing is fun, but let’s face it: a house on wheels requires constant attention, and moving thousands of pounds of weight down the highway is serious business. The joy of RVing is the journey as much as the destination. Some call it a chore-cation, but RVers know that the more love you give your rig the more it loves you back. 

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But life gets busy some times. Does that mean you should you still take those trips? Yes, but we shouldn't neglect our rigs. It’s almost like the RV industry needs the equivalent of a property manager. This is how RV on Call was born.  
   
Some folks might need help because they are new. Some folks might just not have the extra time to do the job. Some folks might just not want to deal with the aftermath of the trip. 

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RV on Call exists to support busy RVers juggling work and family and play time, or those who are frequently renting their units to others and don't have time to handle the clean-up and turnover themselves. Whether it's fixing your RV or teaching you how to use it, we are here to help you get more from your RV.  

Photo of Pete Sullivan, RV on Call owner.

Voted Best Mobile RV Service in North Carolina

RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report and was featured in the RV Pro trade journal.

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Read more about it on our blog.

Graphic showing RV on Call's award for Best Mobile RV Service in North Carolina 2022.

In addition to direct services, RV on Call is a safe and supportive learning community, including an online forum with membership benefits and tips on local services. We also maintain a blog and publicly viewable listing of RVs and gear for sale. We focus on both hard and soft skills to help folks get more from their RV.

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Join the RV on Call Community

Join our free Triangle RV online community via link below. There’s an RV discussion forum and members get access to useful RV resources like our comprehensive RV media guide, an ever-expanding list of RV books, films, web sites, and podcasts showcasing the best of the RV world.

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Thumnail image of RV on Call's Comprehensive RV Resource Guide.
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