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Hello! We would love to hear from you. Here's how you can get in touch or leave a review. Contact Us Hello. We'd love to hear from you. Physical Location RV on Call is based in Durham, North Carolina. Phone Number We do have a phone and are happy to call and text as needed! However we do not list our phone number as an initial point of contact because we are a small business and do not have a dedicated staff person to answer phones. Please use our contact form below, which helps ensure we have enough information about you, your RV's location, your anticipated timing, the make/model of RV, and the nature of your service request. From there we will be able to communicate with you further and provide a written quote. Google Business Profile Did we make your day? Leave a review on RV on Call's Google Business Profile . ConTact/Quote Form Please provide photos, especially for repairs. This helps us know which part(s) to pre-order and increases the likelihood that we can resolve your issue in a single visit. RV type * Class A Class B Class C Fifth wheel Travel trailer Pop up Truck camper Undetermined/Don't know/NA RV Make, model, year, and length (ft) Desired timing for service * I'm flexible on timing Earliest convenience Urgent What service(s) do you need? * Required Repair, Installation or Modification Routine Maintenance / Seasonal Upkeep Inspection Cleaning / Detailing Consultation or Demonstration Other / NA / Not sure Which component(s) need attention? * Required Air Conditioner Water Heater Furnace Refrigerator Slideout Electrical Plumbing Propane Awning Damage repair New equipment installation Modification / renovation Other Does your service request require new parts? * No Yes I don't know If new part(s) are needed, will you supply them or do you want RV on Call to supply them? * I will supply the part(s) You supply the part(s) Both. I will supply some parts and you supply others. Depends / Not sure yet N/A Is the RV parked within 50 feet of a power outlet? * Yes No Don't know N/A Is the RV parked within 50 feet of a water spigot? * Yes No Don't know N/A Please further describe your service request Upload photo of the issue(s) needing attention. Max 15MB per file Upload Photo 1 Upload supported file (Max 15MB) Upload Photo 2 Upload supported file (Max 15MB) Upload Photo 3 Upload supported file (Max 15MB) Check this box to confirm you have uploaded photos showing the issue(s) needing attention. Photos are required for repairs, installations, or modifications so that we can quickly provide you with a quote. Also include a photo of the manufacturer's serial tag if the issue relates to Air Conditioner, Refrigerator/Freezer, Water Heater, Furnace, or Awning. Inquiry date (automatically filled) * required Submit Thanks! We will follow up within 24 hours. Contact page form

Voted #1 in NC, RV on Call performs mobile RV service, coaching, and consulting. Check out our blog, forum, and member-only benefits for RV tips, mods, hacks, and trip planning tools. We Give Appointment Times, Not Windows Mobile RV Care in Raleigh-Durham-Chapel Hill. Join Our Community for Tips, Hacks, and Trip Planning Tools, from Newbie to Full-timer. mobile coaching consulting RV Technician | Forum | Memberships | Blog Raleigh | Durham | Chapel Hill | Online Contact Us Voted Best Mobile RV Service in North Carolina RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report and was featured in the RV Pro trade journal . Read more about it on our blog . Discounts and special offers Why Choose RV ON CALL? Mobile Fixed appointment times Fast Avoid service delays Knowledgeable RVTI and NRVTA trained Supportive Welcoming for all Why RV on Call? What we do what we do RV on Call is a direct service provider, information platform, and community. We offer mobile RV repair + maintenance, inspections, cleaning, and instruction in Raleigh - Durham - Chapel Hill, North Carolina. In addition, our safe and supportive learning community includes an online forum and membership plans offering discounts and premium digital products. Learn more about what we do or visit the FAQ. Repair + Maintenance Inspections + Safety Cleaning + Detailing Coaching + Consultation Who we serve Our Customers We support all RVers, from newbie to full-timer. Whether you're buying or selling, or using your rig for camping, living, or earning extra income, our mix of services compliments your journey. In addition to our direct services, we promote a balanced set of hard and soft skills. We share stories and insights based on our own experience and the wisdom of others. Buyers Get peace of mind with a pre-purchase inspection. Customer Reviews The experience with RV on Call is professional, supportive, and thorough. We treat customers how we want to be treated and are extremely proud of our 5-Star rating. The testimonials shown below were submitted directly from our customers to our Google Business Profile . We supply a Wide Range of Parts + Supplies at Wholesale RV on Call is an authorized reseller with eight leading RV parts and accessories suppliers, including NPT-Stag , Lippert , Camper iD , Etrailer , RV Part Shop , High Sky RV Parts , RecPro , and Camping World . These companies manufacture and distribute high-quality parts, components, supplies and accessories for RVs, motorhomes, vehicles, and trailers. Through our commercial relationships with these outstanding vend ors RV on Call is able to procure products at wholesale rates on behalf of our customers. Browse their online catalogs, and if you see a product you like become an RV on Call member to save up to 50% off. We're Safe + Easy to Work with RV on Call generates written electronic quotes in advance for all services. Advance deposits are not required and we send invoices electronically after services are performed. Invoicing through our web platform (Wix.com) utilizes the highest level of cardholder data protection, network security, and financial encryption (PCI, ISO, and TLS compliant) . We also accept payments through Paypal, Venmo and Zelle. Visit the payments page for more details. Visit our FAQ for more details on our business practices, including topics such as: Raleigh - Durham - Chapel Hill service area Quotes + Rates Appointments + Scheduling Diagnostics + Troubleshooting Billing + Payments Parts + Supplies Terms of Service, Disclaimer, and Privacy Policies. Mobile RV Service Certification and Training RV on Call's team has over 20 years of combined experience in the RV industry, including manufacturing, repair, maintenance, and inspection. RV on Call is a registered member with the RV Technicians Association of America (RVTAA) . We are trained and certified by the RV Technical Institute (RVTI) and a certified Unity Blaze partner with Black Folks Camp Too . Learn more about who we are and what we do .

Subscribe to receive blog posts and service updates from RV on Call. Subscribe Receive blog posts and service updates via email. Need to get in touch? Visit our Contact page . Sign me up! We keep your information private . Submit Thanks! Check your email for RV tips and more.

Get the scoop on booking, payment, and other mobile RV service details. Categories include cleaning, inspections, maintenance, learning, blog, and forum. FAQ Updates and details for RV on Call mobile RV services. FAQ loading... There was an issue connecting to your network. Check your connection and try again.

RV on Call's Terms of Service addresses rates and payment, ownership rights, indemnification and liability, and our satisfaction guarantee. Terms of Service Here's what you can expect from RV on Call. Didn't find your answer? Visit the FAQ . Quotes and Terms of Service RV on Call Price Quotes and Terms of Service shall be confirmed by customers in advance (approved via online forms) before RV on Call will schedule an appointment, order any parts or supplies, or begin service work. Quotes will be sent via email which includes a link to the online form. The sender name will appear as either Info@RVonCall.com or Mail@WixPriceQuotes.com . Quotes shall be accepted by the customer using the Accept button (or whatever wording signifies confirmation of quote) in the online version of the quote, and then RV on Call will be notified automatically that that step has occurred. If the customer is not able to accept the online quote for technical reasons the customer may alternatively verify quote acceptance by sending an email to info@rvoncall.com indicating they have reviewed and agree to the quote. Once the quote is accepted the customer will immediately/automatically receive another email from RV on Call that provides a web link to RV on Call’s Terms of Service online form, which collectively includes 1) Terms of Service, 2) Disclaimer, and 3) Privacy Policies. The customer will need to review and electronically sign and submit the Terms of Service. If the customer is not able to electronically sign and submit the online version of the Terms of Service for technical reasons, the customer may alternatively verify their agreement by sending an email to info@rvoncall.com indicating they have reviewed and agree to RV on Call’s Terms of Service. Once RV on Call has received 1) the accepted quote, and 2) the signed Terms of Service, RV on Call agrees to perform the work and order any parts or supplies on behalf of the customer as specified in the accepted quote. The customer will then be contacted by an RV on Call representative (or approved contractor) to schedule their service appointment date and time. Appointment options will be for a specific start time (not an appointment “window”) at the earliest mutually convenient date/time for the customer and RV on Call, and based on the expected arrival date of any parts and supplies that have been ordered for the service appointment. Customers will be invoiced after work is complete. We do not accept third party payments - the person named in the accepted quote is responsible for payment. If a different party will be paying that person needs to be identified in the quote, then accept the quote, then accept the Terms of Service. Quoted rates also include mileage and travel costs which are further described at https://www.rvoncall.com/faq . See below for more information regarding purchasing of parts and supplies, appointment cancellations, and invoicing. Parts and Supplies Purchased for Customers Customers may elect for RV on Call to purchase parts and supplies for mobile RV service on their behalf. When this is requested, RV on Call will first attempt to source parts through its wholesale providers. If parts are not available through those providers, RV on Call will attempt to procure at the most cost-effective rate through other retailers. Once item availability and pricing has been determined, RV on Call will name the part(s)/supplies in the quote and identify the cost(s) in the quote. Once the quote is accepted by the customer RV on Call will order part(s) on the customer’s behalf and have the items shipped to the customer’s location. Customers will then be invoiced for the part(s) along with the final invoice for services. Once a customer accepts a quote, any parts and supplies subsequently purchased by RV on Call are then owned by the customer and the customer is responsible for reimbursing RV on Call for the cost of the items. If a quote has been accepted and RV on Call has ordered parts - and then the customer modifies the scope of work or cancels service with RV on Call - the customer will be billed for the cost of the items plus a $45 processing fee. Items will not be returned on the customer’s behalf when the customer has subsequently declined service after parts have been ordered. If RV on Call orders an incompatible part it will be RV on Call’s responsibility for returning parts and obtaining the correct item. If that situation occurs the customer will not be billed for the incompatible part. However, if a compatible part was ordered and verified by the customer in the quote - and then the customer indicates a preference for a different make and model of the item - the customer will still be billed for the original item. If parts have been ordered for a customer and RV on Call subsequently cancels service (see Right to Cancel Service, below) the customer will not be charged for the cost of the part or the $45 processing fee. Right to Cancel Service RV on Call reserves the right to cancel service at any time, before or after a quote has been accepted, and regardless of whether a service appointment has been scheduled. Diagnostics Any diagnostics performed are an assessment of current conditions, and not a commitment for RV on Call to render future service. The customer is responsible for paying for diagnostics time and associated travel costs, even if the issue cannot be resolved, is outside of the capacity of RV on Call, or if the customer does not wish to hire RV on Call again for subsequent follow up work. In rare circumstances RV on Call may determine after diagnosis or service work has begun that we cannot complete a job. This can occur if, after further on-site investigation, we discover the issue is more complex than initially understood and beyond our capacity to resolve in a mobile setting (i.e. the work may require specialized tools or equipment typically found in a full RV service center). If this situation occurs we will stop work immediately and advise the customer of the situation. Should this occur, customer will only be responsible for paying the actual labor time spent on the job up until the discovery was made, as well as mileage, travel time, and sales tax. Customer Notification in the Event that Final Costs Exceed Original Quote Final invoice may be different than initial quote based on further investigation of requested service. We will obtain customer consent if, during the course of service work, RV on Call determines the actual level of effort necessary to complete service is projected to exceed the initial accepted quote by more than $150. If additional work is not authorized the customer agrees to accept the work "as-is" and pay the agreed-upon invoice. Invoicing and Payment By accepting an RV on Call quote the named party agrees to pay final invoice as agreed to in the quote within three days after completion of service (with any adjustments for time as noted in previous paragraph above). Final invoices will not be adjusted downward if actual level of effort to complete service is less than was anticipated in the original invoice. RV on Call's payment system uses the highest level of customer privacy protection. Quotes and invoices are inclusive of any separate transaction fees charged by any of RV on Call's payment services. An invoice will be sent via email after work is complete. Payment shall be made within three days of receipt. If invoice is not paid after three days a $30 late fee will be added. After six days this amount increases to $50, and after 10 days the amount increases to $60. Third party payments are not accepted - the person named in the invoice and having agreed to the Terms of Service is responsible for payment. A secure payment link will be attached to the invoice where payment can be made online by credit card or Paypal . If paying through either of these methods the invoice will automatically update to show that it is paid. Alternatively, payments can also be made by Venmo or Zelle. If choosing one of these options a receipt will be emailed after payment is processed. Venmo : @RVonCall Zelle : info@RVonCall.com More information about RV on Call's payment options and financial and data security can be found at https://www.rvoncall.com/payment Customer Satisfaction RV on Call takes pride in customer satisfaction. If you are not satisfied within six weeks of service please contact us and we will make it right. Additional charges for parts, labor, travel, or mileage will be determined on a case by case basis. Insurance Payments and Warranty Service Insurance or manufacturer manufacturer warranty service require written authorization from the party responsible for payment. Authorization must reference 1) the reason for the work; 2) RV on Call's quote ID number; 3) insurance company name; 4) policy holder name; 5) policy number; and 6) claim number. North Carolina Sales Tax The combined sales tax rate for Durham County North Carolina is 7.5%. Repair, maintenance, and installation services for motor vehicles are subject to sales tax (even for mobile businesses). This is further discussed on the following NC Department of Revenue web page: https://www.ncdor.gov/taxes-forms/sales-and-use-tax/repair-maintenance-and-installation-services-and-other-repair-information . Promotional Emails and Content You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices you may unsubscribe or notify RV on Call directly as specified in RV on Call's Privacy Policies . Ownership of Intellectual Property, Copyrights and Logos RV on Call's web site, service and business, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of RV on Call. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof. Indemnification and Hold Harmless RV on Call customers (this includes website visitors, on-site customers for mobile RV services, third party contractors, vendors, and business partners), agree to indemnify and hold RV on Call, LLC (and its employees and third party contractors), harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any services offered. Customers agree to fully defend, indemnify, and hold harmless RV on Call LLC from any and all claims, lawsuits, demands, causes of action, liability, loss, damage and/or injury of any kind (including without limitation all claims for monetary loss, property damage, equitable relief, personal injury, or wrongful death), whether brought by an individual or other entity, or imposed by a court of law or by any governmental body arising out of any acts omissions, negligence, or willful misconduct on the part of RV on Call and its officers, agents, volunteers, or third party contractors. This indemnification has no expiration. It also includes the payment of all penalties, fines, judgments, awards, decrees, attorneys fees, and related costs or expenses and any reimbursements for any legal fees. Any tasks or product recommendations performed or purchased by the customer based on any information provided by RV on Call or its third party contractors is strictly at the customer's own risk and included in this indemnification. Limitation of Liability To the maximum extent permitted by applicable law, in no event shall RV on Call, LLC be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, RV on Call services or the services of its third party contractors. To the maximum extent permitted by applicable law, RV on Call, LLC assumes no liability or responsibility for any (i) errors, mistakes, omissions, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of RV on Call services or the services of its third party contractors; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein. Law and Dispute Resolution These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under and enforced in all respects solely and exclusively in accordance with the internal substantive laws of the United States of America and the State of North Carolina, without respect to its conflict of laws principles. Any and all such claims and disputes shall be resolved through arbitration. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded. Applicability and Right to Modify Terms Customer agreement to RV on Call’s Terms of Service applies to any future engagement with RV on Call, whether the engagement is performed virtually, through the website, or in person with a company representative or third party contractor. RV on Call reserves the right to modify these terms from time to time at our sole discretion. Privacy Policy Customers (as defined above) agree to RV on Call's Privacy Policies . Disclaimer Customers (as defined above) should know that RVing and associated activities are inherently dangerous and RV on Call is not liable for personal injury, property damage, or financial loss. Customers agree to these terms as described in our Disclaimer .

On this page we share RV on Call news, information, and major milestones. News A timeline of noteworthy milestones for RV on Call. RV on Call is First Mobile RV Service in US to Receive Unity Blaze Credential March 7, 2024 In February, 2024, RV on Call became the first mobile RV service provider in the US to receive Unity Blaze certification with Black Folks Camp Too . Businesses that display the Unity Blaze campfire symbol pledge to treat everyone everywhere equally, and be welcoming to all regardless of race, age or gender. Read more about it on our blog . RV on Call Voted 2023 Best Mobile RV Service in North and South Carolina January 21, 2024 RV on Call received the 2023 Southern States Business Award for Best Mobile RV Service Provider & Community in North and South Carolina. The award was issued by New World Report , a business news platform featuring stories and insights from businesses across the Americas. The Southern States Business Award was reported by RV Pro and RV News, two leading RV industry publications. Read more about it on our blog . RV on Call Now Listed in Two Major Business Directories November 1, 2023 RV on Call now appears in the RV Industry Directory , a major national listing of prominent RV dealers, vendors, and service providers. The directory is published annually by RV Business , a leading RV industry publication (seen on pages 41 and 42, Certification and Inspection, and Education and Training categories) In addition, RV on Call is now established with the Better Business Bureau of North Carolina and we are pursuing accreditation. RV on Call Voted 2022 Best Mobile RV Service in North Carolina October 21, 2022 RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report . The annual award program honors businesses across North and South America in a variety of service sectors. The program expanded in 2022 to include the North Carolina Business Awards . RV on Call’s Best Mobile RV Service award was announced to the RV industry in an article by RV Pro October 19, 2022. RV Pro is a leading business-to-business publication for RV industry professionals featuring breaking news, interviews, emerging products and trends, and an e-newsletter. Read more about it on our blog. RV News Feature April 29, 2022 RV News published an exclusive story reporting the recent launch of RV on Call and our range of services. RV News is the industry's oldest business-to-business trade magazine. Read more on our blog . Planetizen Story March 22, 2022 Pete Sullivan has been an occasional contributor to Planetizen since 2014 . In his March 2022 post, Pete tells the story of mid-career change and how RV on Call came into existence during the COVID-19 pandemic. Founded in 2000, Planetizen is a public information exchange on the topics of urban planning, public policy, zoning, land development, and transportation. Today Planetizen reaches 90% of the U.S. urban planning community through news, editorial, job postings, online courses, books, and product sales. Our First Customer! April 8, 2022 A Durham resident called on March 21, 2022, requesting assistance with a broken awning arm. This blog post from April 2022 , describes the repair job and offers tips on how to how to prevent awning damage, dealing with busted awnings, and useful parts and accessories. RV on Call Flyer The one-pager below was our first leave-behind for RV on Call services. You may have spotted it on bulletin boards at RV parks around the Triangle in the Spring of 2022. Print size is 5"x 7".

Discover RV tips, mods, and tools to optimize soft skills like your RV mindset, routine, and trip plans. RV Soft Skills Mastering soft skills helps you get the most from your RV. What Are RV Soft Skills? Let's face it: RVs are complex. Choosing the right one, knowing how to use it, keeping up with maintenance. But the physical aspect is only half the playbook. At RV on Call we think of the RVing as having two main components: hard skills and soft skills. Hard skills are about managing the rig itself; soft skills are about managing yourself, your travel companions, and the journey. Mastering both is fundamental to optimizing your overall RV experience. Below you will find a series of blog articles addresses a variety of interesting, tricky, and sometimes overlooked and misunderstood soft skill topics to help you on your journey. Things like the attitude and expectations of you and your companions, packing checklists and physical modifications, travel routines and route plans, campground etiquette, communication techniques, and more. Below is our curated series of soft skills articles below from our blog, with new topics added to this page periodically. Subscribe here to ensure you don't miss an update. Become a Member and Join the RV on Call Community Did something here spark your interest? Do you have your own soft skill tips to share? We invite you to head over to the Forum and join the conversation. Better yet, become a member and get get access to useful RV resources. Join Now RV Soft Skills Blog Articles Browse our series of soft skills articles below from our blog . You can also subscribe to the blog to ensure you don't miss new articles and periodic service updates from RV on Call. 5 RV Trip Planning Tips for a Smooth and Safe Adventure 9/15/23 Trip planning is a critical RV soft skill that will help make your trip safe and efficient and avoid bumps in the road. This article offers tips about trip planning research, budgeting, route planning, and the golden rule of 2-2-2-2. Keep reading . It's Not the RV, It’s You: How Your Mindset Influences RV Satisfaction 3/21/23 Cultivating the right mindset will help you get the most out of your RV trip. An RV adventure begins not at the destination, but the moment the planning and packing begin, and through the return trip home. Even the most well-prepared person will experience hiccups when Rving. And learning to cultivate the right mindset will help you and your companions enjoy the adventure and adapt to challenges that arise with the RV lifestyle. This post addresses the best mindset to help you get the most out of your RV. Indeed, the adventure begins not at the destination, but the moment trip planning begins! Keep reading . How to Create a Complete RV Travel Itinerary + Useful Planning Tools 3/15/23 Creating an RV travel itinerary is a key soft skill you won’t find in your owner's manual or in a fancy newbie's book. Yet, having one will help you make the most of your time, prioritize your favorite activities, estimate expenditures, and even ensure essentials aren't left behind. In this post, we show you how to prepare an RVing itinerary so you can have a harmonious and fulfilling trip. Keep reading . RV Soft Skills and Why You Need them in Your Toolkit 3/7/22 RV media is packed with tips, hacks and resources covering hard skills like driving, towing, connecting to park water and power, and emptying the holding tanks. But what about the soft skills that make up the other half of the RV experience and shape who you are as an RVer? These are the intangible ingredients like your attitude and expectations. Departure routines and set-up checklists. Maintenance schedules. Travel plans and route choices. Screen time limits for kiddos (and adults?). Managing the rig is only half the equation - this post is about the other half, which can help you achieve your RV goals and more effectively managing yourself, your companions, and the journey. Keep reading . RV Soft Skills and Why You Need them in Your Toolkit

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Customers and site users understand RVs are inherently dangerous and RV on Call will not be held liable for injury or financial loss. Disclaimer RV on Call will not be held liable for injury or financial loss. RVing and Associated Activities are Dangerous RV driving, towing, camping, repair, and related activities are inherently dangerous. RV on Call site users and customers understand that activities promoted by RV on Call directly and through this web site could result in serious injury or death. Customer's Responsibility to Know, Accept, and Manage Risk and Ensure Safety It is the responsibility of RV on Call site users and customers to know, manage, and accept the risks associated with RVing. It is their responsibility to ensure their own safety - and the safety of those in their party - while driving, towing, using, maintaining, or repairing an RV, or performing other RV-related activities. RV on Call is Informational and for Entertainment Purposes Information, views, opinions, recommendations, and services provided by RV on Call directly or through its website or third party contractors is informational and for entertainment purposes only. RV on Call moderates site activities to filter disrespectful or intentionally misleading or inaccurate information. RV on Call does strive to provide educated, informed, and high-quality services and promote information that is consistent with best practices promoted by the National RV Training Institute and RV Technical Institute, and leading RV media publications. RV on Call does not knowingly perform services or provide information or recommendations that is beyond its level of knowledge or capabilities. Any information provided verbally, in writing, hosted on the website, or furnished in any way by its third party contractors is not the responsibility of RV on Call. Because RV products and practices evolve over time, RV on Call cannot guarantee the validity of any information shared directly or found on the site. While we use reasonable efforts to include accurate and up to date information, we make no warranties as to the accuracy of the content and assume no liability or responsibility for errors or omissions in the content or practices of RV on Call or its third party contractors. RV on Call Makes no Assurances or Guarantees of RV Inspections, Opinions, Information Provided, or Services Rendered RV on Call makes no assurances or guarantees - either through direct services, repairs, inspections, recommendations, or information provided verbal, in writing, via the website, or in any manner by its third party contractors - that any RV-related services and associated risks have been reduced or mitigated, whether the service was performed by RV on Call or its third party contractors. Services by RV on Call are in no way considered to be a warranty or guarantee (expressed or implied) on the quality, safety, or sufficiency of any services performed by RV on Call or its third party contractors. Any inspection or service performed by RV on Call or its third party contractors only relate to the condition of the unit and related items at the time of the inspection or service. RV on Call is not responsible for the condition of the RV after the inspection or service, whether performed by RV on Call or its third party contractors. RV on Call is not responsible for any purchases, financial decisions, travel choices, or RV / camping / travel events that follow the inspection of an RV or other services performed by RV on Call or its third party contractors. Customer Shall Independently Verify Information, Services, and Recommendations It is ultimately the responsibility of the site user and customer to independently verify information provided by RV on Call directly or through the website (including information authored by RV on Call or its third party contractors). Customers users shall confirm that all methods and materials are compatible with your equipment and abilities. Mobile RV services are a convenience and shall not be interpreted as a substitute for a thorough evaluation from professional technicians in a certified repair facility. RV on Call is Not Liable for Injury, Death, Personal Property Damage, Loss, or Claims RV on Call accepts no liability or responsibility for accident, injury, death, malfunction, personal, or financial loss associated with information obtained through website, social media, electronic communications, or services provided by RV on Call or its third party contractors. Under no circumstances will RV on Call be held liable for or responsible in any way for any claims, damages, losses, expenses, costs, or liabilities whatsoever (including, without limitation, any direct or indirect damages for loss of profits or business interruption or loss of information) resulting or arising directly from use of (or inability to use) company website or any websites linked to or from site; or customer reliance on services or recommendations from RV on Call or its third party contractors, even if RV on Call has been advised of the possibility of such damages in advance. Site Users and Customers Acknowledge Disclaimer and Agree to Terms of Service and Privacy Policies By engaging with RV on Call through the web site, direct services, email, text message, phone, or in-person discussion, site users and customers acknowledge, understand, and agree to information provided above in this disclaimer, as well as RV on Call's Terms of Service and Privacy Policies .

RV on Call takes your privacy seriously and will not share information with third parties without your consent. Privacy Policies RV on Call takes your privacy seriously and will not share information with third parties without your consent. Type of Information Collected by RV on Call RV on Call receives, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; email address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile. How RV on Call Collects Information When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only. Why Personal Information is Collected RV on Call collects non-personal and personal Information for the following purposes: To provide and operate services; To provide our site visitors and customers with ongoing customer assistance and technical support; To be able to contact our site visitors and customers with general or personalized service-related notices and promotional messages; To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; and To comply with any applicable laws and regulations. Storing, Using, Sharing, and Disclosing Site Visitor Personal Information Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Data is not shared with parties other than RV on Call or Wix.com without your express consent. Wix is RV on Call's web hosting service and all payments via the platform are PCI, ISO, and TLS compliant , incorporating the highest levels of cardholder data protection, network security, and financial encryption . Communicating with Site Visitors RV on Call may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail. Use of Cookies and Other Tracking Tools https://support.wix.com/en/article/cookies-and-your-wix-site Promotional Emails and Content You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices you may unsubscribe or notify RV on Call directly. Withdrawing Consent for Sharing Personal Information If you do not want us to process your data anymore, please use the unsubscribe link included in all promotional emails sent by RV on Call, or contact us directly at info@rvoncall.com . Privacy Policy Updates RV on Call reserves the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Right to Suspend or Cancel User Account RV on Call may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment Questions and Contact Information If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at info@rvoncall.com . Terms of Service RV on Call's Terms of Service is provided on the following web page: https://www.rvoncall.com/terms Disclaimer Customers and site users should know that RVing is an inherently dangerous activity and RV on Call is not liable for personal injury, property damage, or financial loss. This is further described in our Disclaimer .

The Code of Conduct is established to promote a safe and supportive learning atmosphere for the RV on Call forum and its members. Code of Conduct Members shall promote a safe and supportive learning atmosphere. The mission of RV on Call is to build community and help new and experienced campers get more from their RV. To this end, the individual users and members help make the site a great experience and help promote a supportive learning atmosphere. Site members have the ability to create posts within the Triangle RV Forum , comment on other posts, and send messages to other members. To ensure the forum and site membership is a great experience for everyone, all site members are asked to adhere to the following guidelines. General This Code of Conduct is strictly enforced. Members shall promote a safe and supportive learning atmosphere. Any intimidation, harassment, or intentional violation of the Code of Conduct will not be tolerated and will result in a member being blocked. Members can customize their profile information. Profiles are only viewable by other members logged in to the site. User data is not shared with third parties. By using the forum all members agree and consent to RV on Call's Terms of Service , Privacy Policies , and Disclaimer. If you have questions or suggestions for improving the forum please see the FAQ or email info@rvoncall.com . Thanks for being a part of this community and sharing your voice. Be Supportive This is a learning community. Members are encouraged to share what they know help other members with questions. Be Respectful Everyone has a right to their ideas and opinions. Treat others as you would like to be treated. Stay on Topic Try to keep posts relevant to the theme of the category. If you would like to suggest new categories please email info@rvoncall.com . Check for Duplicate Content Someone might have already created a post similar to yours or answered your question. Use the search to see if the issue has already been addressed. See something? Say Something! Forum members can use the Report button to flag spam, offensive material, or content that is otherwise inconsistent with Code of Conduct. Members can report posts, comments, and replies within the forum.

Payments to RV on Call are PCI, ISO, and TLS compliant, incorporating the highest levels of cardholder data protection, network security, and financial encryption. Payment RV on Call offers secure web and mobile payment options. Invoices include an online payment link to Wix.com secure native payment platform . Wix is RV on Call's web hosting service and all payments via the platform are PCI, ISO, and TLS compliant , incorporating the highest levels of cardholder data protection, network security, and financial encryption . Paypal A Paypal option is also provided in the Wix Payments link. Direct Paypal payments to RV on Call can be made at paypal.me/RVonCall Venmo RV on Call accepts payment from Venmo for customers preferring a mobile payment option. Direct Paypal payments to RV on Call can be made at @RVonCall. Zelle RV on Call also accepts payments via Zelle, which is a free money transfer service offered through many major banks. Zelle payments to RV on Call can be made at info@RVonCall.com RV on Call makes payment easy and takes your privacy seriously. Customers can utilize one of four web-based options regardless of whether the job is a standard service item booked in advance or a custom situation on short notice. A username and password is not required for check-out, and the highest level of information security is provided via our hosting provider, Wix.com . Below is a summary of what you can expect from RV on Call with respect to rates, quotes, scheduling work, invoicing, and our web and mobile payment options. Want more? See the FAQ for RV on Call more service details. You can also check out our Privacy Policies and Terms of Service . Flat Rate / Standard Service Standard services such as cleaning, inspections, preventative maintenance incorporate a flat rate structure, where the rate is guaranteed regardless of labor time. A quote will be generated in advance and include will include mileage, driving time, and sales tax, and a surcharge if the RV is over 30 feet. We invoice after work is performed. Please see the FAQ for more details regarding rates and quotes. Houly Rate / Custom Services Custom services such as diagnostics, repair, and installations incorporate an hourly rate structure. A quote will be generated in advance and we invoice after services are performed. The invoice will include the hourly rate plus parts, mileage, travel time, and sales tax. Please see the FAQ for more details regarding rates and quotes. We offer a free 15 minute diagnostics call and discounted in-person service visits for Durham locations. Contact us today to learn more about current discounts and offers! Wix Secure Online Payment Rates + Free Quotes Free quotes are generated for both standard and custom services if 48 hours of notice is given in advance of service date. Quotes include costs for parts, labor, and mileage, and driving time, and are inclusive of any separate transaction fees charged by payment services. RV on Call's Terms of Service are included in each quote. Please see the FAQ for further discussion of rates and quotes. Scheduling with RV on Call As a part-time business RV on Call schedules work on nights and weekends. An online booking calendar will be available soon showing open booking slots. Until then please contact us to discuss availability and we will work to accommodate your schedule as best we can. We may need to schedule two visits depending on the requested work and necessary diagnosis, and in most cases we prefer advance communication to confirm the make/model of the RV, your location, and the service or issue you need help with. Please see the FAQ for more discussion of rates and whether two trips are needed to generate quotes. Invoicing + Payment A quote will be generated in advance for all services and we invoice after services are performed. RV on Call's quotes and invoices include costs for parts, labor, mileage, and travel time, and are inclusive of any separate transaction fees charged by payment service. Invoices include two direct payment options, either through Wix Secure online payment or Paypal (see more these options below). Alternatively, customers can also choose to pay outside of Wix's native payment platform either through Venmo or Zelle. Invoices include complete instructions for all payments options.