Why RV ON CALL?
We make house calls
Avoid RV shop delays
RVTI and NRVTA trained
Welcoming for all
what we do
We work with RVs, talk about them, and write about them. Through our direct services, blog, and forum, we aim to build community and make RV life more safe, efficient, and fun.
who we serve
We support all RVers, from newbie to full-timer. Whether you're buying or selling, or using your rig for camping, living, or earning extra income, our mix of services compliments your journey.
In addition to our direct services, we promote a balanced set of hard and soft skills. We share stories and compile insights from RV pros across the web. Check out our Tips, hacks, and trip planning tools to learn more.
Get peace of mind with a pre-purchase inspection.
Your mobile RV service experience will be professional, supportive, and thorough. We treat customers how we want to be treated. Below are some recent customer service reviews from RV on Call's Google Business Profile.
Wholesale Parts, Supplies, and Accessories
RV on Call is an authorized reseller of Camper iD, Lippert, High Sky RV Parts, Etrailer, RV Part Shop, and RecPro products. These companies manufacture and supply high quality parts, components, supplies and accessories for RVs, motorhomes, vehicles, and trailers. Through our dealer relationships RV on Call is able to make purchases at wholesale rates on behalf of our customers. In choosing industry partners we evaluate the following.
Expertise and reputation
Inventory depth and relevance
Quality of manufacturing
Outstanding customer service and technical support
We find that these suppliers meet our high standards and believe you will too. Visit their web sites and learn more about what they do. See something you like? Plan members can buy any time, sign up today and get up to 50% off of retail price!
Pricing + Scheduling + Payment
RV on Call's pricing includes fixed rates for standard services and hourly rates for custom services. We generate quotes for all services and scheduling is arranged after quotes are accepted.
Invoicing includes four secure and convenient web + mobile payment options. RV on Call's native web payment service through Wix.com is PCI, ISO, and TLS compliant, incorporating the highest levels of cardholder data protection, network security, and financial encryption.
Visit the payments page for more details on invoicing and secure web + mobile payment options.
See the FAQ for more about RV on Call rates, scheduling, invoicing, and services. We serve the greater Raleigh - Durham - Chapel Hill area.
RV on Call takes pride in customer satisfaction. If you are not satisfied within six months of service please call and reason we will make it right. Additional charges for parts, labor, travel, or mileage will be determined on a case by case basis.
Customers and site users should know that RVing is an inherently dangerous activity and RV on Call is not liable for personal injury, property damage, or financial loss. This is further described in our Disclaimer.
Training and Education
RV on Call is your newest mobile RV service provider in Raleigh - Durham - Chapel Hill. The company launched in March 2022 as a part-time business and is ready to serve the Triangle.
RV on Call is owned by Pete Sullivan, a father, husband, and resident of Durham, North Carolina. Pete maintains a day job working for local government and operates RV on Call on nights and weekends. Pete enjoys time with friends and family at Jordan Lake Recreation Area in their Winnebago travel trailer. In 2021 Pete noticed an increasing demand for RV service technicians especially as new RVers dove into the lifestyle during the pandemic. This is when Pete decided to begin training as an RV technician and turn his full-time RV passion into a part-time business.
Pete has worked for 16 years as a professional urban planner in both the public and private sector and for the past five years has managed a customer service operation for building and development services in Durham. A member of the American Institute of Certified Planners (AICP), he has been featured as speaker at state and national conferences, served on the Executive Committee of the North Carolina chapter of the American Planning Association, and has been published in Zoning Practice, Planetizen, and Planetizen Courses.
Pete has also received several awards during his urban planning career in the areas of customer service, technology, and communication. He now applies the same professionalism and creative problem-solving skills as an RV technician.
Pete is pursuing professional RV training and certification programs shown below and adheres to the same standards of practice and code of ethics. Learn more about Pete and RV on Call.
Master of Urban Planning, Univerity of Washington
Bachelor of Arts, Rollins College
Get more from your RV
Let's face it: RVs are complex. Choosing the right one, knowing how to use it, keeping up with maintenance, all the care and feeding. But the physical aspect is only half the playbook.
At RV on Call we think of the RVing as having two main components: hard skills and soft skills. Hard skills are about managing the rig itself; soft skills are about managing yourself, your travel companions, and the journey.
We believe mastering both is critical to the RV experience, but most guidance in books and online skews toward hard skills. RV on Call is not your typical mobile RV service because we focus on a mix of both.
We like getting our hands dirty but also think a lot about the RV industry and lifestyle. We love discovering tips, mods, hacks and planning tools related to the RV mindset + routine + planning. These soft skills cover attitude and expectations, packing checklists and physical modifications, travel routines and route plans, campground etiquette and patience.
We are constantly training and researching to improve our techniques and recommendations. We share what we know, amplify the contributions of others, and promote discussion. Above all, we are customer-focused and welcoming. Find out more in the FAQ.
All RVers have a perspective worth sharing. We invite you to explore our site, join the conversation, and get more from your RV.
Interested in mobile RV services in Raleigh-Durham-Chapel Hill? Ask for offer code Discounts for our list of current savings for new customers, Durham residents, and other special offers.
Have different type of RV-related inquiry? Let's connect and see if we can work together. Submit the contact form below and you'll get a free RV gift just for saying hi.
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